I am getting this error message when I attempt to upload videos to my Mac from my Canon 7D:
Adobe Bridge CC cannot obtain files from this device. Please be sure the device is properly plugged in and the battery is full charged.
Battery is full charged and camera is connected properly. I have restarted the camera, Bridge, and the computer as well. I tried reinstalling Bridge and it allowed me to upload 3 of the video files. Then the error message came back. There were a few RAW images on the camera that I was able to upload, but when I tried the video again I got the error message. I read a post about renaming the folder that you are saving to as a fix. I tried that as well, but it did not work.
Any help would be greatly appreciated! Thanks!
-J