05/30/2014
Believe this issue/problem happened after automatic update from Adobe (but can't be sure).
Have always uploaded files from camera into Bridge then do some editing by opening JPEG and RAW (NEF) files in Camera Raw from Bridge.
Now, "Open in Camera Raw" is greyed out and I am unable to find a way to open files with Camera Raw from inside Bridge CS6. This seemed to happen suddenly and without any new software or applications being added to computer. All other apps/software working well.
Have tried various fixes found on Adobe community discussions without success. Problem now ongoing for over a week +.
Am able to open files in Photoshop with no problem but want to be able to do some quick edits using Camera Raw opening files from Bridge CS6.
I'm using Bridge CS6 Version 5.0.2.4. (as part of Adobe Creative Suite 6). Updater states I have most current version of Bridge installed.
I'm using an iMac computer with Intel Core i7 processor
OS X 10.8.5
Have found others with this same or very similar problems on forums but either can't understand patches/directions or unable to complete instructions on my computer.
for example see: Camera RAW update issue with Bridge CS6
From that link/discussion, one finds this "solution":
After you update to Camera Raw 8.4, Bridge CS6 in Mac OS doesn't display image metadata or allow you to edit images in Camera Raw.
- Exit Adobe Bridge.
- Download the file below.
- Locate and double-click the downloaded file to decompress it. The resulting file is Camera Raw.plugin.
- Navigate to the Macintosh HD folder.
- Open the Library/Application Support/Adobe/Plug-Ins/CS6/File Formats folder.
IMPORTANT: Navigate to the root Library folder on your hard disk, not the Library folder under your user folder. - Copy the Camera Raw.plugin from step 3 into the File Formats folder.
IMPORTANT: This new file overwrites the file already in this folder. It's important that only one Camera Raw.plugin file is in this folder. - Open Adobe Bridge.
However, when I try the above, I have these issues:
1. When I double click on the downloaded file, my computer opens PhotoShop and an error message is displayed that states "Could not complete your request because Photoshop does not recognize this type of file." (I suspect this may mean my computer has automatically decompressed the file, but I am not certain of that).
2. Not completely certain I know how to "Navigate to the Macintosh HD folder" as suggested in step 4. above (OK, I'm new to Mac; long-time PC user….)
3. When I am in "Finder" and click on "GO" while holding down "Option" key, I find "Library". within that, I can find "Library/Application Support/Adobe" but there is no "Plug-Ins" folder within the "Adobe" subfolder.
4. Not sure how to tell if I am in the "root Library" on my hard disk vs. "Library under my user folder". (Again, new to Mac….)
I have NOT yet tried doing an "Uninstall" and then Re-installing the whole Adobe Creative Suite 6 and would like to avoid that if possible.
Would absolutely LOVE it if Adobe would simply push an update that would fix this problem or if someone would explain to me how I could restore the earlier version that worked perfectly for me.
Any help, suggestions (in very basic, simple terms that any idiot new to the world of Macintosh can understand) would be appreciated. Very frustrated with Adobe at the moment.
Mostly have liked the switch to Mac, but with this and my photo workflow coming to a screeching halt, having second thoughts. (But I suppose Adobe update for PC may cause problems as well.)
Thanks in advance for any help/suggestions.